Delivery Terms

In light of current circumstances, we are experiencing shipment processing delays. Your order may be delayed by up to 5 days. Once we are able to ship, you will receive a notification with a tracking number.
Delivery terms subject to change in the event of a national holiday.
After an order is shipped from our facility, it is the responsibility of FedEx to deliver it. We have seen some delays from FedEx in recent weeks. If you have questions about a shipment after you receive the shipping confirmation, please contact FedEx and reference your tracking number.
FedEx is instructed to leave your package at your door whenever possible. Some locations may require your signature. It will be at FedEx's discretion whether or not it is safe to leave your package. Contact FedEx with any questions about shipments.
We are not currently able to ship to P.O. Boxes or anywhere outside of the US. Please make sure you enter the address of a home or business within the US. 


Returns Policy

We are proud to provide a premium selection of products at affordable prices. Above all, we believe that customer satisfaction is of the utmost importance. Please check your order carefully for any damage that may have occurred during shipping. You may submit claims for damaged items within 15 calendar days of receiving your shipment via email at the information listed below. Please include specific details and photos of product damage. All refunds/exchanges are subject to review and are provided at the discretion of My Fettle Bio Products USA LLC. We want to ensure the customer satisfaction of all those who purchase any products. That being said, if your product was purchased through a My Fettle Bio Products USA's distributor or retailer, you will need to return to the original purchase location in order to resolve any returns or exchanges. Contact us via email at: for shipping, returns, or questions.
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